Will your core IT infrastructure stand-up in a time of crisis?

Will your core IT infrastructure stand-up in a time of crisis?

By Tom Bethell 06 | April | 2020

Here’s what you should know to ensure your IT infrastructure is there when you need it.  

Challenging times show us our critical reliance on IT. It’s important that organisations of all sizes have their critical infrastructure hosted within an environment that they can rely on. Therefore, businesses need to consider where and how their infrastructure is hosted.

Now more than ever, separating your IT assets from your daily business locations and putting them in a high continuity environment is absolutely essential. So too is highly reliable access between staff and to applications and data, even if staff are dispersed.

IT infrastructure, in turn, is reliant on the environment in which it is hosted. Whether hosting in the cloud or co-locating off-premise, the data centre it sits in should be the most reliable and secure location possible.

Alas, not all data centres are created equal. 

Third-party data centres may appear to be a commodity; however, this is often quite the contrary. But how do you identify the right environment when most prospective buyers tend to focus on a few criteria, such as the PUE, while often forgetting that there’s much unconsidered nuance underpinning the quality of data centre services?

And what criteria should your business look for? There are more differentiating factors than you might imagine. Obvious ones are price, capacity, and efficiency. Here, cost often dominates at the point of purchase. Let's now focus on the not-so-obvious ones that worth to be considered.

  • Looking at the historical operational performance of data centres should be one of the top priorities when reviewing where best to locate.

  • There is currently a huge variation in the thoroughness and regularity of relevant testing. What Planned Preventative Maintenance and reinvestment is carried out? How frequently does the facility fully test all its systems and demonstrate that backups and fail-safes actually work?

  • A key emerging factor in the digital world is the level of connectedness. The best data centres are hyper-connected with a plethora of carrier and gateway options. This allows a diversity of supply; enabling greater levels of resiliency. 

  • Location is going to impact on space (and economics) due to the cost of real estate and labour. Out of town data centres are increasing in popularity and usually offer lower unit costs. They also tend to have lower environmental risk factors and constraints compared with metro locations.

  • Take a close look at flood plains, flight paths and local crime statistics when evaluating locations. However, security is not just an external concern; a data centre must be internally prepared to protect organisations’ assets that are hosted within the facility. A combination of physical security and operational due diligence is fundamental.

  • Additionally, financial security is an important factor for consideration. If a data centre operator is not financially stable or the infrastructure is approaching the end of its life, then this is also a concern for a business.

A 360-degree solution is essential when choosing a data centre; the aforementioned points are intrinsic in choosing a high continuity environment. NGD has been running critical services for over 10 years and has delivered 100% service continuity to each and every customer.


For more information, you can speak to one of our experts or download below your free evaluation guide, as seen recently in the Telegraph Business Reporter article.